BELLEHAIR LUXURY LTD respects the privacy of customers, clients, website visitors, and business contacts. This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected when users interact with the company through its website, bookings, purchases, and services.
1. Information We Collect
We may collect:
Name
Email address
Phone number
Billing and delivery address
Purchase, booking, and appointment records
Beauty service preferences and relevant service notes
Payment-related information processed through secure third-party providers
Customer support and communications records
Device information, browser data, IP address, cookies, and website analytics
2. How We Use Information
We may use information to:
Process orders, bookings, and payments
Deliver salon, beauty, retail, and related services
Manage customer support, complaints, exchanges, and appointment scheduling
Communicate about orders, appointments, offers, and service updates
Prevent fraud and maintain website and transaction security
Improve customer experience, service quality, and website performance
Comply with legal, regulatory, tax, and audit obligations
Send promotional communications where permitted by law
3. Legal Basis
Where applicable law requires a lawful basis, processing may be based on contract performance, legitimate business interests, legal compliance, dispute handling, fraud prevention, and consent where consent is required.
4. Cookies and Similar Technologies
The website may use cookies and similar technologies for site functionality, analytics, preference settings, appointment or cart support, and marketing effectiveness. Users may manage cookie settings through browser controls.
5. Sharing of Information
BELLEHAIR LUXURY LTD does not sell personal data. Information may be shared where reasonably necessary with:
Payment processors
Courier or delivery partners
Technology, hosting, and analytics providers
Vendors or service partners involved in fulfilling customer requests
Professional advisers
Auditors, regulators, or law enforcement where legally required
6. Data Retention
Information is retained only for as long as reasonably necessary for service delivery, appointment management, accounting, legal compliance, fraud prevention, dispute handling, and legitimate business records.
7. Security
BELLEHAIR LUXURY LTD takes reasonable administrative, technical, and organizational measures to protect personal information. However, no website or transmission method can be guaranteed to be completely secure.
8. User Rights
Subject to applicable law, users may have rights to request access to, correction of, deletion of, or restriction of certain uses of their personal data, or to object to certain processing, or withdraw consent where consent applies.
9. Third-Party Links and Services
The website may link to third-party platforms or rely on external services such as payment gateways, social media pages, booking tools, or delivery providers. BELLEHAIR LUXURY LTD is not responsible for the independent privacy practices of such external services.
10. Policy Updates
This Privacy Policy may be updated from time to time. The revised version becomes effective when posted on the website.